Satchmo Taxi Privacy Statement

Last Updated: November 2025

At Satchmo Taxi, your privacy is extremely important to us. This Privacy Statement explains how we collect, use, protect, and safeguard your personal information when you visit www.satchmotaxi.com, schedule a ride, or use any of our services.

By using our website or booking a ride with us, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide Directly

We may collect the following information when you schedule a ride or contact us:

  • Name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Date and time of ride
  • Payment information (processed securely through our payment partners)
  • Any additional notes you provide for your ride

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited on our site
  • General location data (city-level)
  • Cookies and analytics data

This helps us improve the site and enhance your booking experience.

2. How We Use Your Information

We use your information to:

  • Schedule, manage, and complete your taxi rides
  • Communicate with you regarding your booking
  • Provide receipts, confirmations, and updates
  • Improve our website and customer experience
  • Maintain safety, reliability, and quality of service
  • Process payments securely
  • Prevent fraud or unauthorized use of our services

We never sell your information.

3. How We Protect Your Information

Satchmo Taxi uses industry-standard safeguards to protect your personal data, including:

  • Secure encryption for payment data
  • Limited access to customer information
  • Firewalls and secure hosting environments
  • Regular monitoring to prevent unauthorized access

While no system is 100% foolproof, we make every reasonable effort to keep your information safe.

4. Sharing Your Information

We only share your information when necessary to provide services or comply with the law:

  • Service Providers: payment processors, scheduling tools, or communications systems
  • Legal Compliance: if required by law, court order, or public safety requests

We do not sell, rent, or trade your personal information with any third parties.

5. Cookies & Analytics

We may use cookies or basic analytics tools to:

  • Improve website performance
  • Understand visitor behavior
  • Streamline booking features

You can adjust your browser settings to block or delete cookies at any time.

6. Your Choices & Rights

You may request to:

  • Update your information
  • Correct inaccurate information
  • Delete your information (where legally permitted)
  • Ask what information we have stored about you

To submit a request, contact us at:

Email: satchmotaxi@gmail.com
Phone/Text: (404-993-2597)

7. Data Retention

We keep your information only as long as necessary to:

  • Provide your rides
  • Maintain booking records
  • Comply with legal or tax obligations

After that, data is securely deleted or anonymized.

8. Third-Party Links

Our site may link to affiliates or partner websites.
Satchmo Taxi is not responsible for the privacy practices of those external sites.
We encourage you to review their privacy policies.

9. Children’s Privacy

Satchmo Taxi does not knowingly collect information from children under age 13.
If we learn that we have unintentionally collected such data, we will delete it promptly.

10. Updates to This Privacy Statement

We may update this policy from time to time to reflect changes in our services or legal requirements.
The “Last Updated” date at the top will always indicate the most recent revision.

11. Contact Us

If you have any questions about this Privacy Statement or how we handle your information, please contact:

Satchmo Taxi
Website: www.satchmotaxi.com
Email: satchmotaxi@gmail.com
Phone/Text: (404-993-2597)